Skip to main content
If you need help with FikaPay, we’re here to assist. Check our resources below or contact support directly.

​
Self-service resources

FAQ — Answers to frequently asked questions about common topics and features. Troubleshooting — Step-by-step solutions for common issues you might encounter. Help Centre — Browse all documentation by topic to find detailed guides.
Most questions can be answered by searching the help centre or checking the FAQ. Try searching for keywords related to what you’re trying to do.

​
Contacting support

If you can’t find the answer you need, contact our support team. We can help with:
  • Technical issues
  • Account problems
  • Feature questions
  • Billing inquiries
Support response times vary depending on the issue. For urgent matters, please indicate the urgency when contacting us.