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Non-delivery dates (also called blackout dates) let you block specific dates when you don’t deliver. This is useful for public holidays, company closures, or days when you can’t fulfill deliveries.

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Creating non-delivery dates

To block a date:
  1. Select the date you want to block
  2. Optionally add a reason (e.g., “Public Holiday”, “Warehouse Closure”)
  3. Save the blackout date
Once a date is blocked, customers won’t be able to select it as a delivery date. The system will skip blocked dates when showing available delivery options.

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How blackout dates work

When customers place orders:
  • Blocked dates are automatically excluded from available delivery dates
  • The system shows the next available delivery date after any blackouts
  • Blackout dates apply to all delivery schedules
Set up blackout dates in advance for known closures. This prevents customers from selecting dates you can’t deliver on.

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Managing blackout dates

You can:
  • Add multiple blackout dates
  • View all blocked dates in a list
  • Edit the reason for a blackout
  • Remove blackout dates when you’re ready to deliver again
Removing a blackout date makes that date available for delivery immediately. Make sure you’re ready to deliver before removing blackouts.