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Payouts are how you receive funds from collected payments. Once a customer’s payment is successfully collected, a payout is automatically created to transfer those funds to your bank account.

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How payouts work

When a payment is collected:
  1. Payout created — A payout is automatically created for the payment amount
  2. Submitted — The payout is submitted to the payment provider
  3. Processing — Funds are being transferred to your bank account
  4. Paid — Funds have been successfully transferred to your account
Payouts are created automatically. You don’t need to manually request payouts for each payment.

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Payout timing

Payouts are processed according to your payout schedule. The time between payment collection and payout depends on:
  • Your payout schedule (daily, weekly, etc.)
  • Bank processing times
  • Business days (payouts may be delayed on weekends or holidays)

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Bank account details

To receive payouts, you need to have valid bank account details configured in your supplier account. The system uses these details to transfer funds.
If your bank account details are missing or invalid, payouts will fail. Make sure your account details are up to date.