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Delivery schedules define which days you deliver and when orders need to be placed to qualify for each delivery day. Customers can only select delivery dates that match your active schedules.

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Creating delivery schedules

When creating a schedule, you specify:
  • Schedule name — A descriptive name (e.g., “Weekly Metro”, “Express Delivery”)
  • Delivery days — Which days of the week you deliver
  • Cutoff times — When orders must be placed by to qualify for each delivery day
You can create multiple schedules. For example, one for regular deliveries and another for express deliveries with different cutoff times.

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How schedules work

When a customer places an order:
  1. The system checks your active delivery schedules
  2. Available delivery dates are shown based on schedule days
  3. Cutoff times determine which dates are available (orders placed after cutoff may need to wait for the next delivery day)
Set cutoff times that give you enough time to prepare orders. For example, if you deliver on Tuesdays, set a Monday cutoff so you have time to pack orders.

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Managing schedules

You can:
  • Create multiple schedules for different delivery types
  • Activate or deactivate schedules
  • Update delivery days and cutoff times
  • Delete schedules (if no orders are using them)
Changing a schedule affects which delivery dates customers can select. Make sure changes align with your delivery capacity.