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Orders are created when customers checkout their shopping cart. Each order contains the products they’ve selected, pricing information, delivery details, and payment status. As a supplier, you’ll see all orders placed with your business. You can track their status, manage fulfillment, and coordinate delivery.
Orders are created by customers when they checkout. As a supplier, you manage the order lifecycle from placement through to delivery.

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Order lifecycle

Orders move through several stages from placement to delivery:
  1. Placed — Customer has submitted the order
  2. Accepted — You’ve confirmed you can fulfill the order
  3. Processing — Order is being prepared
  4. Packing — Items are being packed for delivery
  5. Out for Delivery — Order is on its way to the customer
  6. Delivered — Order has been completed
You can update order status as you progress through fulfillment.

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Order details

Each order includes:
  • Products and quantities ordered
  • Pricing (including any discounts applied)
  • Delivery date and instructions
  • Payment status
  • Customer information
  • Optional PO number or comments