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Permissions control what users can see and do in your company account. Permissions are determined by user roles.

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Permission levels

Company Admin — Full access:
  • Manage users and invitations
  • Update company settings
  • Configure delivery, pricing, and products
  • View all orders and transactions
  • Manage payouts and financial settings
  • Access all features
Employee — Standard access:
  • View and manage orders
  • View and manage products (if supplier)
  • View transactions and payments
  • Cannot manage users
  • Cannot change company settings
  • Cannot configure critical settings
Permissions are role-based. All admins have the same permissions, and all employees have the same permissions. You can’t create custom permission sets.

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What employees can do

Employees have access to day-to-day operations:
  • View and update orders
  • Manage products and inventory
  • View transactions and payments
  • Process deliveries
  • View reports and activity
This is usually sufficient for most team members who handle daily operations.

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What only admins can do

Only company admins can:
  • Invite or remove users
  • Change user roles
  • Update company settings (name, addresses, bank details)
  • Configure delivery zones and schedules
  • Set up pricing groups
  • Manage supplier-customer relationships
  • Change critical configuration
Admin permissions are powerful. Only grant admin access to users who need it and who you trust with full company access.

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Supplier access to customers

If your company is a supplier, team members may also have access to customer companies. This allows suppliers to:
  • View customer orders
  • Manage customer accounts
  • Process orders on behalf of customers
This access is automatic based on supplier-customer relationships and doesn’t require separate permissions.