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Proof of delivery helps you confirm that orders were successfully delivered. You can track delivery status, capture signatures, take photos, and record delivery notes.

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Delivery status

Each delivery has a status that tracks progress:

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Proof of delivery information

For each delivery, you can record:
  • Recipient name — Who received the order
  • Signature — Digital signature from the recipient
  • Photo — Photo of the delivered order
  • Notes — Any additional delivery notes or issues
  • Delivered by — Which driver completed the delivery
  • Delivery time — When the order was delivered
Proof of delivery information helps resolve delivery disputes and provides a record that orders were successfully delivered.

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Viewing proof of delivery

You can view proof of delivery for any order. This shows:
  • Delivery status and timeline
  • All proof information (signature, photo, notes)
  • Driver who completed the delivery
  • Delivery date and time
Use proof of delivery to verify deliveries were completed successfully and resolve any customer disputes about missing orders.