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Pricing groups let you offer different prices to different customers. This is useful for wholesale pricing, volume discounts, or special rates for specific customer segments.

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How pricing groups work

Each customer is assigned to a pricing group. When they view products or place orders, they see prices set for their group. You can:
  • Create multiple pricing groups (e.g., “Retail”, “Wholesale”, “VIP”)
  • Set different prices for the same product in different groups
  • Assign customers to pricing groups
  • Control which products are available in each group
Use pricing groups to offer tiered pricing without creating separate product catalogues for each customer type.

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Setting prices

To set prices for a pricing group:
  1. Open the pricing group
  2. View all products
  3. Set prices for each product in that group
  4. Mark products as available or unavailable in the group
Products without a price set in a group won’t be available to customers in that group.
If a product doesn’t have a price in a customer’s pricing group, they won’t be able to add it to their cart.

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Default pricing group

Every supplier has a default pricing group. New customers are typically assigned to this group unless you specify otherwise.

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Managing pricing groups

You can:
  • Create new pricing groups
  • Rename existing groups
  • Set prices for products in each group
  • Assign customers to different groups
  • Deactivate groups (customers in deactivated groups won’t see products)
Changing prices in a pricing group affects all customers in that group. Make sure price changes are intentional.