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Products are the items you sell. Each product needs a code and a name, and can include additional details like descriptions, images, pricing, and stock information. You can create products individually through the interface, or import many at once using CSV files.

Creating a product

To create a new product, you’ll need at minimum a product code and name. Everything else is optional and can be added or updated later.
Product codes must be unique within your supplier account. If you try to use a code that already exists, you’ll need to choose a different one.

Product availability

By default, new products are set to available, meaning customers can see and order them. You can change this at any time to temporarily hide products without deleting them.

Stock tracking

If you need to track inventory levels, you can enable stock tracking for individual products. This lets you:
  • Set current stock quantities
  • Define low stock thresholds
  • Choose what happens when products are out of stock
  • Control whether customers can order when stock is low
Stock tracking is optional. Many suppliers manage inventory outside of FikaPay and simply mark products as unavailable when they’re out of stock.

Organising products

As you create products, you can assign them to categories and sales accounts. This helps organise your catalogue and makes it easier to find and manage products later. You can assign these when creating a product, or update them anytime after creation.

Importing products

If you have many products to add, CSV import is the fastest way. You can include product details, categories, sales accounts, and pricing information in a single import.
When importing products, any categories or sales accounts referenced in the CSV will be automatically created if they don’t already exist.

Updating products

You can edit any product details at any time. Changes to codes, names, descriptions, pricing, and availability take effect immediately.
If you change a product code, make sure it’s still unique. The system will prevent you from using a code that’s already in use.