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Delivery zones let you organise deliveries by geographic area. Each zone covers specific postcodes, making it easier to manage deliveries and set zone-specific fees.

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Creating delivery zones

To create a delivery zone:
  1. Enter a zone name (e.g., “Metro”, “North”, “Rural”)
  2. Add the postcodes this zone covers
  3. Set the zone as active or inactive
Postcodes can only belong to one zone. If you try to add a postcode that’s already in another zone, you’ll need to remove it from the existing zone first.

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Using delivery zones

Zones are used for:
  • Organising deliveries — Group orders by zone when planning delivery runs
  • Setting delivery fees — Different fees for different zones
  • Managing coverage — See which areas you deliver to
Use descriptive zone names that make sense to your delivery team. For example, “CBD”, “Inner Suburbs”, “Outer Suburbs”, or “Regional”.

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Managing zones

You can:
  • Add or remove postcodes from zones
  • Rename zones
  • Activate or deactivate zones (inactive zones won’t appear as delivery options)
  • Delete zones (if no orders are assigned to them)
If you remove a postcode from a zone, customers in that postcode won’t be able to select delivery until you add them to another zone or create a new zone.